Curriculum Vitae
Employment
Web Project Manager and Content Strategy Librarian (III) — University of Toronto Libraries, Information Technology Services 2021 – present
Manager, Digital Access & OER — eCampusOntario 2020 – 2021
Digital Access & Open Educational Resources Lead — eCampusOntario 2019 – 2020
Program Coordinator — eCampusOntario 2018 – 2019
Instructor — Library Juice Academy 2020 – 2021
Research and Scholarly Communications Librarian (General Librarian) — Western University Libraries 2017 – 2018
Donald E. Moreland Library Faculty Fellow — North Carolina State University Libraries 2016 – 2017
- User Experience Department
- Copyright & Digital Scholarship Center
Education
Certificate, Learning Experience Design — University of Toronto School of Continuing Studies 2020
Master of Information, Library and Information Science — University of Toronto Faculty of Information 2016
Honours Bachelor of Arts, English — University of Toronto Faculty of Arts and Science 2014
Grants, Scholarships, & Awards
2024 Staff Team Appreciation and Recognition Award — University of Toronto Libraries
2023 Chief Librarian Innovation Award — University of Toronto Libraries
2018 Diversity, Equity, and Inclusion Scholarship — Open Textbook of Scholarly Communication Librarianship Unconference (SPARC/ACRL)
2017 Exploring Emerging Mobile Technologies for Libraries’ Teaching, Outreach, and Communication — NCSU Libraries Good Idea Grant, Co-Investigator
2017 Open Textbook Toolkit — Institute of Museum & Library Services Grant, Co-author
2016 Second Runner Up — World Usability Day, Triangle User Experience Professionals Association
2016 OpenCon Scholarship — Scholarly Publishing and Academic Resources Coalition
2016 Staff Team Appreciation and Recognition Award (TSpace Team) — University of Toronto Libraries
2016 Outstanding Student Contribution Award — Faculty of Information Alumni Association
Professional Service
University of Toronto Libraries
- Web Steering Committee (Chair)
2024–present - Web Advisory Committee (Co-Chair)
2021–2024 - UX Community of Practice Working Group (Co-Chair)
- LibGuides Editorial Working Group (Co-Chair)
- Assessment Committee (ex officio)
- Reference Services Committee (ex officio)
- Research Supports Task Force III
National / International
- American Library Association — Peer Reviewer (Information Technology and Libraries; Library Leadership & Management)
- Code4Lib — Keynote Committee
- Digital Library Federation — Assessment Interest Group (UX Working Group)
- Canadian Association of Research Libraries — Open Education Working Groups
- Access Library Conference — Peer Reviewer
- Archives, Library, and Information Mentor Base — Mentor
- OpenCon / SPARC — Organizer & Review Committee
- Triangle Scholarly Communications Institute — Facilitator
- The Idealis — Contributing Editor
Local / Regional
- Ontario Library Association — MentorMatch Mentor
- Western University Open Education Working Group (Co-Chair)
- Western Libraries Scholarly Communication Subcommittee (Co-Chair)
Additional Training
- Certified in Cybersecurity — ISC2
2025 - Google Analytics Certification — Google Digital Academy
2025 - Designing Influence — Nielsen Norman Group
2023 - Library Management Skills Institute I — DeEtta Jones & Associates
2022 - Confluence Fundamentals Badge — Atlassian University
2022 - Mozilla Open Leaders Certificate — Mozilla Foundation
2019 - Creative Commons Certificate — Creative Commons
2018 - CopyrightX — HarvardX / Berkman Klein Center for Internet & Society
2017
Skills
Technical
- Content management systems: Drupal, WordPress, Cascade
- Analytics and reporting: Google Analytics; Looker Studio
- Version control and collaboration: GitHub, GitLab
- Project management and ticketing tools: Atlassian ecosystem, Wrike, Trello
- HTML, CSS, and Markdown
Professional
- Digital strategy and transformation
- UX research and service design
- Governance and change management
- Stakeholder facilitation and cross-functional leadership
- Instruction and curriculum design